FAQ

Do you make custom Gemlets?


If you're interested in a custom piece please go to the contact page and fill out the form. Let me know your vision, what size stone bead you would like, what crystal(s) you are interested in etc. Please be as detailed as possible. I will send you an email back shortly. All customs require a 25% deposit once we have finished designing your beautiful piece. I will begin making your pieces once it has been received. Deposits are non-refundable.




Will my bracelet look the same as in the picture?


All Gemlets are made with genuine and all natural semi-precious stone, due to the nature of the cuts, each stone may not be the exact same. However, each design you see on the photos will be true to the one you receive in the mail. That’s just due to the nature of handcrafted jewelry, which means you will receive a one of a kind!




How do I change or add to the order I just placed?


Of course you can change/add to your order! Just kindly send us an email with your full name to gemletbracelets@gmail.com.




Can I cancel my order?


Please be careful when you place your final order because we only accept cancellations on special occasions so please send us an email at gemletbracelets@gmail.com and we will review your request.




When will I get my order?


Please allow for one business day (24 hours) to process your order. Shortly after you place your order you will receive an email with details on how to track your order. Orders in Canada & US typically take 3-7 business days. International orders typically take 6-10 business days. Please email gemletbracelets@gmail.com if you would like to upgrade to express shipping.





POP UP

Arts Market Leslieville:

1114 Queen Street East

Toronto, ON

M4M 1K7

ABOUT
HELP
SUBSCRIBE
  • Grey Facebook Icon
  • Grey Instagram Icon

© 2019 by Gemlet. All Rights Reserved.

0