We will issue store credit/exchanges if contacted within 14 days of delivery.
The item must be shipped back in original condition and undamaged.
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: custom or personalized orders.
Please send us an email at firstname.lastname@example.org or fill out a contact form on the website and we will review your request.
But please remember that because we use genuine/all-natural semi-precious gemstones, the patterns and cut will vary. However designs and quality stay true to the product photography you see on our site.