SHIPPING POLICY

Gemlet offers FREE Shipping on all online orders within Canada or the United States.

 

We offer FREE Standard International Shipping on all orders CAD 100 and over. There is a flat rate on all orders under CAD 100. All shipping charges are calculated at the time of checkout, and are based on the shipping address and the weight of the package. 

Flat Rates:
International $15.00

Transit Time: 2-5 business days

Covid-19 Update: 

Please be mindful that Canada Post is no longer offering guaranteed delivery times and there is no option for express delivery. So your shipment will experience delays. We are doing the best we can to fill orders and making postal office trips every 2 days to practice social distancing. Thank you for your patience in advance.

RETURN POLICY

Due to COVID-19 we no longer accept returns.


We will issue store credit/exchanges if contacted within 14 days of delivery.


The item must be shipped back in original condition and undamaged.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: custom or personalized orders.


Please send us an email at gemletbracelet@gmail.com or fill out a contact form on the website and we will review your request.

But please remember that because we use genuine/all-natural semi-precious gemstones, the patterns and cut will vary. However designs and quality stay true to the product photography you see on our site.

 

PAYMENT METHOD

All product prices in our shop are displayed in Canadian dollars.

We accept the following methods of payment: VISA, MasterCard, American Express and PayPal

WHOLESALE INQUIRIES

All product prices in our shop are displayed in US dollars.

We accept the following methods of payment: VISA, MasterCard, American Express and PayPal

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ABOUT
LOCATIONS

Gemlet Office

128 Fairview Mall Drive

North York, Ontario

M2J 2Z1

Retail Locations

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© 2019 by Gemlet. All Rights Reserved.

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